Educational Courses

2-8 Hours (EI Assessment Available)

Key Topics: Leadership, Interpersonal Skills, Relationship Management, De-escalation

If you can only book one course, this is the one!  EI is the cornerstone to working with others and leading yourself and your team.  This ultra-engaging course examines the five primary skills of emotional intelligence (EI) outlined by Dr. Daniel Goleman.  It focuses on EI as a primary leadership skill, emphasizing the practical application of this skill and the endless benefits once the individual is aware of EI and its capacity to improve their leadership skills, communication, and abilities to relate with and motivate their team. This course also explores the direct link between recognizing our emotions and maximizing our ability to de-escalate ourselves and others.  EI is a leadership and life skill that will positively impact all aspects of the employee’s life if practiced and developed.

Skill Based Leadership Development Program & Course

This program/course is designed to maximize the value of your team. This is an opportunity to develop the strengths of your team and bring out the very best in every employee. This is a foundational step to develop your organization into a thriving environment where we leverage skill, motivation and knowledge to maximize the service to those inside and outside your agency.

4 Hours

Ownership, Responsibility, Leadership, Positivity, Morale

At the very root of leadership and personal growth lies accountability.  Often misunderstood and pointed to as the culprit in poor culture and leadership, this course takes a hard look at two primary types of accountabilities.  Personal and professional responsibilities are the focus of this offering.  The learner will explore the motivators for individual accountability and be presented with the tools necessary to take ownership of their path and outcomes.  The course will also focus on professional accountability and our role in organizational culture.  Exploring and emphasizing the employee owning a stake in the team’s success and understanding the foundational blocks that make teams perform at the highest levels.

4 Hours

Key Topics: Leadership Levels, Influence & Impact, Leadership & Management, Decision Making

Leadership Principles is a theoretical exploration and a practical guide to success in our professional and personal spheres. When understood and applied, the principles of leadership become the foundation of our behaviors and perspectives. By enhancing our knowledge and understanding of these principles, we significantly improve our potential to achieve the goals we set for ourselves.  This course sets a solid foundational understanding of key leadership concepts and will not disappoint!

4 Hours

This highly requested course combines the key elements of conflict resolution and hard conversations, for one outstanding course. This course will define and describe our primary ways to work through conflict and the value of having the hard conversations necessary to ensure organizational success. It culminates with a deep dive into communication and the ways to maximize it for a better tomorrow!

4 Hours

This course will lay out the fundamental strengths and challenges of internal and external oversight and inform the participants about the basic goals and challenges of assuring compliance with the expectations we have of ourselves and those expected of us from those we serve.  This course will prepare our team to wade into professional oversight and ensure they do so with a knowledge base to perform these essential functions appropriately, fairly, and professionally.  Through this process, they will reduce organizational and individual risk and increase accountability within their organizations, leading us to a more accountable and professional organization.

4 Hours

This course will expand every employee that attends understanding of what it takes to lead and treat all we encounter and work with fairly. The course explores discriminatory behavior, harassment and real bias. It will give them real world tools to better understand these major issues, and provide them a framework to recognize, confront and eliminate these costly actions form our worksites.

2-4 Hours (Conflict Resolution Style Assessment Available)

Interpersonal Skills, Communication, Leadership Development

 Experts say the average person will spend hours a week dealing with conflict; for public service, that number skyrockets.  All too often, we fail to realize that choosing the right style of conflict resolution determines the success of the situation and paves the way forward.  This course will take the learner through the five primary forms of Conflict Resolution, highlighting the strengths and challenges of each style.  It will provide best practices in conflict-oriented situations and help the learner be more skilled and comfortable in determining the appropriate time and methodology for confronting, navigating, and alleviating conflict in their personal life and work.

2-4 Hours

Interpersonal Skills, Conflict Resolution, Communication, Leadership

The ability and courage to have hard conversations is a core skill for any successful leader.  While often viewed as a challenging aspect of leadership, this course emphasizes personal growth and opportunity for positive change resulting from possessing the courage, skills, and ability to lean into difficult conversations.  This course will outline why we avoid having these crucial conversations and the potential adverse outcomes for the other party and organization by not doing so. This course will help your team understand the value of having hard conversations and provide them with proven skills to engage in them and produce positive results.

As a certified Gallup Clifton Strengths Coach, our team of certified professionals will guide your team through an engaging and interactive workshop that highlights their individual leadership strengths and helps them leverage these strengths to excel in their roles. Leading with individual strengths has been shown to boost morale, job performance, satisfaction, and overall wellness. This course requires an assessment to be completed beforehand and will provide your staff with a roadmap for excelling within their leadership strengths.

2 Hour Course

This short but heavy hitting course focuses on our responsibility as formal leaders to not just be there for our team members but prepare them for this career. For years we have trained and prepped to respond to the worst moments, but have we prepared the right way for what is going to be there before or after they occur?